Pre-launch information
Delivery & returns
Orders are not open yet. Final delivery charges, timeframes, discreet-packaging details and the returns process will be shown before checkout when Nightbloom launches.
Discreet delivery
We are confirming neutral outer packaging, sender information and courier coverage before accepting orders. The final service areas and any remote-area charges will be stated clearly.
Hygiene and returns
For health and hygiene reasons, opened intimate products may not be eligible for change-of-mind return where the law allows. This does not remove your statutory rights if goods are defective, unsafe, incorrectly supplied or not as described.
Problems with an order
Once orders open, contact us before returning an item so we can protect your privacy, confirm the correct address and handle the matter efficiently. Keep the product, accessories and packaging until we have advised you.
Before launch
Nothing on this page is a request for payment or an offer to sell. The complete policy will be published before the first order is accepted. Questions can be sent to hello@nightbloom.co.za.